Why use white oak?
White oak is one of the strongest woods available. It is naturally decay resistant and needs no chemicals preservatives. White oak is naturally beautiful in appearance, it is a furniture quality wood.

Why is white oak decay resistant?
The small vessel or tubes that were used by the tree to transport water from the roots to the leaves fill with a waxy substance called Tylose as the tree matures. It is the plugging of these tubes that implead the movement of water that increase the decay resistance of white oak. For this reason white oak is also used in the barrel and cask making industry, used in ship building, and was the wood of choice the pioneers in building log cabins.

Isn’t oak heavy and harder to work with than other species of wood?
Yes oak is heavier than most species of wood, but that is part of the inherent property of oak that help make it naturally decay resistant.  That said, oak is no harder to saw, drill, or work with than other species of wood.

Can you make my Chorpender® using woods other than oak?
Yes! Just keep in mind, we must source the material before we can being work, and this will add to the construction/delivery time of your Chorpender®. There will be an additional charge for some woods. Please contact us to discuss your particular needs.

What Exotic Woods Can You Obtain?
We have access to many different types of exotic woods - let us know what you're looking for and we'll try and find it for you.

What's The Cost of Having an Exotic Wood Chorpender® Made?
Exotic wood prices vary a lot and it depends on the size of the part - please contact us and we can give you a quote

What is Your Return Policy?
Returns will be accepted and store credit will be offered upon safe return of your Chorpender. The item must be returned in the condition it was sent and within 30 days after the date of payment. If an item is returned not in the condition it was sent to a customer or after 30 days of the date of payment – the item will be returned and the customer will be charged with the cost of shipping the item back. Shipping costs will not be refunded and the buyer must pay to ship the item back to us. If a customer receives an item that is flawed – they should contact us immediately and we will do our best to rectify the problem.

What Payment Methods Do You Accept?
We can accept payment via Visa, MasterCard, Discover, American Express or PayPal. And CASH should you catch us at a local show.

How Quickly Will My Item be Shipped After Payment?
We typically ship within 7-10 business days from the date the order is placed, but in some rare cases, may take 10-15 business days.  Most custom Chorpender® orders are completed in 1-2 weeks, in rare cases it may take 4 weeks.  If we have to special order a material for a custom job we will let you know the estimated lead time.

How Long Does Shipping Take?
Shipping by USPS takes 3-7 days within US, 7-10 days to Canada, and 7-15 days Internationally.

Can I Get Faster Shipping?
Faster USPS methods are available to choose from at our checkout including 3 Day, 2 Day and overnight services.

Will You Ship Internationally?
We will ship to anywhere in the world

How do I install my new Chorpender®?
Included with your new Chorpender® should have been an instruction sheet outlining care, warranty and installation instructions. If you did not receive your instruction sheet, or would like another copy, please right mouse click and select SAVE AS the link:
CHORPENDER® INSTRUCTION AND WARRANTY INFORMATION
(requires Adobe PDF reader, which can also be downloaded by clicking HERE).

I Have a Retail Store - Can I Become A Dealer Of Your Products?
Certainly!  Please e-mail us with your store name and a website (if you have one) and we'll send you our dealer application form and price list.

Can I Get A Discount If I Want to Buy A Large Quantity of Items?
If you are buying more than 10 items will automatically qualify for a discount. 

Didn’t see your question here?
Contact us!! We love to hear from our customers, and potential customers! Click the CONTACT button all the way at the top of this page, and choose your method by which to reach out to us.